AwareManager is in use at many MLB ballparks, NFL stadiums, and NBA/NHL arenas, as well as numerous premiership football and international sports venues. Our clients use AwareManager for all of their game day and event related operations, as well as their day-to-day facility maintenance. AwareManager helps stadiums process both managerial information and operational information in order to monitor ongoing activities, refine the allocation of resources, and provide a better fan experience.Key Capabilities Incident Tracking Customer Service and Feedback Tracking Fan Texting PDA Capabilities Service Requests and Work Orders Pre-Event Checklist Generation Post-Event Analysis Material and Inventory Tracking Milestone and Critical Date Tracking Preventive Maintenance/CMMS Scheduling Purchasing Insurance Certificate Tracking Contract Governance Risk Management BudgetingAdditional Features Integrate the use of PDAs, smart phones, email, SMS, and your intranet with the system Report across all recordsets, with the ability to search, filter, collate, generate exception reports, and use dashboard views Escalate issues through email and pagers Generate automated correspondence and mailing lists Import from and export to Microsoft Excel Link external files to the AwareManager database, and exercise version control Create automated reminders, alerts, and updates Generate user-defined custom fields Update automatically to your accounting systems Create, administer, and analyze surveys Enable people outside of your organization, such as clients, to submit and retrieve data from the system
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