US Digital Designs Inc

Tempe,  AZ 
United States
https://stationalerting.com
  • Booth: 4112


Visit USDD at No. 4112 to learn about fire station alerting.

Dispatchers and firefighters perform more confidently knowing that the Phoenix G2 Station Alerting System will alert the right people at the right station using the industry's most effective technology. Powered by USDD, the G2 integrates crystal-clear text-to-speech alerts, automated dispatching and high-contrast signage to help responders react promptly and more informed. It awakens on-call units with ramped tones and lighting so non-dispatched crews can receive essential rest. Plus, it offers multi-year, 24/7 proven reliability; hassle-free installation; web-based remote configuration and control; and virtually no maintenance. Plus, remain NFPA 1221 compliant and lower community ISO insurance rates. Visit stationalerting.com or request our latest customer list and catalog at booth 3521.

Brands: Phoenix G2 Station Alerting System: Communications Gateway, VoiceAlert, FSA App, ATX Station Controller and audio & visual peripherals.


 Press Releases

  • The Phoenix G2 Fire Station Alerting System is comprised of a central ATX Station Controller
    and a network of alerting peripherals that alert first responders throughout a fire station via
    audio, display, lighting, and auxiliary input/output (I/O) components. Tailor your Phoenix G2
    system to the meet the needs of each station with optional signage, speakers, amplifiers, and
    more.​


    At the Dispatch Center:
    To help reduce dispatch call-processing times, the Phoenix G2 Fire Station Alerting System
    almost instantaneously alerts the right units, in the right places. That means first responders are
    more efficient and better informed when they arrive on the scene.
    When an incident occurs, the computer-aided dispatch (CAD) system interfaces with the G2
    Communications Gateway, located at the dispatch processing center.
    The Gateway receives alert data from a dispatcher via an interface with an existing CAD host, or
    directly from USDD’s interactive Web-based interface. Dispatchers can send manual alerts
    using the Manual Alerting Application within the Communications Gateway Dashboard.
    Dispatch processing time is reduced by sending IP-based alert data over a high-speed network,
    which can notify multiple stations simultaneously in less than a second.
    Benefits:
     Speed. Delivers automatic dispatch alerts simultaneously to one or multiple stations in
    less than a second. This helps to reduce and/or eliminate dispatcher “on-hold” time.
     Wellness. Dispatches alerts to fire stations automatically, thereby reducing dispatcher
    stress and workload. This frees up dispatchers to communicate with callers and manage
    the dispatch process more successfully.
     High reliability. Offers dispatchers a redundant system to communicate alerts if the
    computer-aided dispatch (CAD) system fails.
     Situational awareness. Reviews the success of alerts as they are sent. It also monitors the
    status of the system in real time.

    At the Fire Station
    The Phoenix G2 system integrates crystal-clear text-to-speech technology and high-contrast
    message signs. This helps emergency personnel react promptly and efficiently to every call.
    Fully automated dispatching awakens only on-call units with ramped tones and lighting, so non-
    dispatched crews remain undisturbed to receive necessary rest. Unquestionably, well-rested
    crews operate at peak performance.
    Benefits:

     Compliance. Helps stations shave valuable seconds — even minutes — off response
    times, helping meet or exceed NFPA 1710 recommendations.
     Safety and redundancy. Reduces the chance of missing emergency calls during grid or
    power failures, thanks to multiple pathway options and a backup power supply.
     Communication. Keeps personnel advised of ongoing incidents via USDD’s industry-
    leading fire station alerting smartphone app, SMS text, pager, and email alerts.
     Value. Reduces customer maintenance and management costs by integrating a reliable,
    proven system.

    For a live demo of Phoenix G2 Fire Station Alerting Products, please visit Booth #4112. Or
    get more information by contacting US Digital Designs at 602-687-1730 or sales@usdd.com.


 Products

  • G2 ATX Station Controller
    The G2 ATX Station Controller processes alerts in any combination of room zones using individual lighting, messaging and volume control in each zone.
    ...

  • During a dispatch alert, the G2 ATX Station Controller processes the alert at the fire station, and then returns an “acknowledgment” back to the G2 Communications Gateway located at the dispatch center. The ATX alerts any combination of room zones using individual lighting, messaging and volume control in each zone.

    The ATX Station Controller stores the station configuration and alerting locations in memory. It can easily be configured and updated remotely through our encrypted Web interface, over a private network. The ATX computer features a secure, embedded oper­ating system that runs on a high-speed flash memory. It also has a touchscreen display for first responders to view station alerts.