The Phoenix G2 Fire Station Alerting System is comprised of a central ATX Station Controller
and a network of alerting peripherals that alert first responders throughout a fire station via
audio, display, lighting, and auxiliary input/output (I/O) components. Tailor your Phoenix G2
system to the meet the needs of each station with optional signage, speakers, amplifiers, and
more.
At the Dispatch Center:
To help reduce dispatch call-processing times, the Phoenix G2 Fire Station Alerting System
almost instantaneously alerts the right units, in the right places. That means first responders are
more efficient and better informed when they arrive on the scene.
When an incident occurs, the computer-aided dispatch (CAD) system interfaces with the G2
Communications Gateway, located at the dispatch processing center.
The Gateway receives alert data from a dispatcher via an interface with an existing CAD host, or
directly from USDD’s interactive Web-based interface. Dispatchers can send manual alerts
using the Manual Alerting Application within the Communications Gateway Dashboard.
Dispatch processing time is reduced by sending IP-based alert data over a high-speed network,
which can notify multiple stations simultaneously in less than a second.
Benefits:
Speed. Delivers automatic dispatch alerts simultaneously to one or multiple stations in
less than a second. This helps to reduce and/or eliminate dispatcher “on-hold” time.
Wellness. Dispatches alerts to fire stations automatically, thereby reducing dispatcher
stress and workload. This frees up dispatchers to communicate with callers and manage
the dispatch process more successfully.
High reliability. Offers dispatchers a redundant system to communicate alerts if the
computer-aided dispatch (CAD) system fails.
Situational awareness. Reviews the success of alerts as they are sent. It also monitors the
status of the system in real time.
At the Fire Station
The Phoenix G2 system integrates crystal-clear text-to-speech technology and high-contrast
message signs. This helps emergency personnel react promptly and efficiently to every call.
Fully automated dispatching awakens only on-call units with ramped tones and lighting, so non-
dispatched crews remain undisturbed to receive necessary rest. Unquestionably, well-rested
crews operate at peak performance.
Benefits:
Compliance. Helps stations shave valuable seconds — even minutes — off response
times, helping meet or exceed NFPA 1710 recommendations.
Safety and redundancy. Reduces the chance of missing emergency calls during grid or
power failures, thanks to multiple pathway options and a backup power supply.
Communication. Keeps personnel advised of ongoing incidents via USDD’s industry-
leading fire station alerting smartphone app, SMS text, pager, and email alerts.
Value. Reduces customer maintenance and management costs by integrating a reliable,
proven system.
For a live demo of Phoenix G2 Fire Station Alerting Products, please visit Booth #4112. Or
get more information by contacting US Digital Designs at 602-687-1730 or sales@usdd.com.