Conference Services
Many services are available on site exclusively to conference registrants and companions!
- On-site Help
IN PERSON - Visit the friendly staff in the AAP red vests at our information booths conveniently located in the convention center and at the Westin Waterfront Hotel and Renaissance Waterfront Hotel.
BY PHONE - 1-888-227-1774 Conference Information Hotline
BY EMAIL - nceinfo@aap.org
- Emergency Situations
Emergency - For all emergencies at the Boston Convention and Exhibition Center — fire, police and medical — dial ext. 2222 from a house phone or call 617-954-2222 from your cell phone. Inform security of the nature of the emergency, your name, phone number from which you are calling, and exact location.
Non-Emergency - For non-emergency local referrals, call AAP staff at 847-434-4030.
- Conference Registration, North Lobby, Boston Convention and Exhibition Center
617-954-3444 (Friday, Oct 14-Tuesday, Oct 18, 6:30 am - 6:00 pm)
Visit the registration booth to pick up your badge holders and totebags, or to purchase additional ticketed events.
- AAP Bookstore
Career Fair
Get ready for the seventh annual AAP Career Fair at the Boston Convention Center!
Join us Saturday, October 15th & Sunday, October 16th for the ideal opportunity to network with major healthcare recruiters from all over the country.- Luggage/Coat Check
A complimentary luggage/baggage check will be available during registration hours Friday-Tuesday 6:30 am- 6:00pm in the North Lobby of the convention center.
- AAP Membership, Travel Desk, Philanthropy Booth, and Internet Cafes
- Convention & Visitors Booth and Tour Desk
- Restaurant Reservations
A complimentary restaurant reservation concierge is available at the convention center, North Lobby 9:00am–5:30pm daily.
- Special Needs
If you require special assistance, please contact an NCE Team Member at nce@aap.org in advance or visit the AAP Information Booth on site. Complimentary scooters and wheelchairs are
available; call 888-227-1774 to reserve one.