Emergency Department Benchmarking Alliance
The Emergency Department is a site of intense service challenges, unpredictable case loads and expectations, and cost challenges. In the healthcare service industry, providers are dedicated to continuous quality improvement and patient safety which are key to maintaining a relationship of trust in local communities.
The Emergency Department Benchmarking Alliance (EDBA) was founded to investigate and improve issues specific to the ED. We are a group of Emergency Department administrators including physicians, nurses, medical staff and management. The EDBA is composed of 1,500 EDs, all dedicated to a mission of high quality medical care, patient satisfaction, medical education, and community service.
The EDBA sponsors annual conferences for outside audiences featuring national speakers on topics relating to Emergency Department quality improvement and "Innovations." The conference agenda features sessions on the concept of benchmarking, so that attendees can develop local approaches to this quality improvement process. The conference tuition fees have been intentionally kept at reasonable levels, to encourage the attendance of ED managers and staff.