CIELO

Miami,  FL 
United States
  • Booth: 2517A

Profile

With its strong ROI ($10 saved per $1 investment) and widespread presence, CIELO leads the cinema industry in device monitoring, data analytics, and customer experience

  1. Proven ROI: for every $1 invested, customers save $10
  2. Global Presence: throughout 50 countries, CIELO has a total of 40,000 connected devices, 18,000 theater screens, and over 250M of requests and alerts managed daily. 

Through its four key pillars (as listed below), the company prioritizes its features based on their ease of operation and contribution to a satisfying consumer experience, thereby increasing revenue and decreasing costs for its customers

  1. Predictive and Proactive Maintenance
    • There are three categories of alerts: Warning, Critical, and Show Stoppers
    • Executing manufacturer recommended maintenance
  2. Rescue
    • CIELO is the only platform that executes rescue scripts to avoid down shows
  3. Workload management
    • CIELO segments the cinema circuit and assigns sites to technicians 
    • CIELO automatically delivers alerts to the right technician
  4. Customer Experience
    1. CIELO QR allows movie goers to provide immediate feedback and helps operations track work completion

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