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Agilysys NV, LLC

Alpharetta,  GA 
United States
http://www.agilysys.com
  • Booth: 1102

Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS and on-premise guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA.


 Videos

Agilysys Guest Journey - youtube

 Press Releases

  • Customer Expands Partnership with Agilysys to Enable Mobile Check-In and Promote a Contactless User Experience

    ALPHARETTA, GA. — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, announced that Blue Water Resort & Casino has expanded its existing Agilysys relationship with the addition of Agilysys’ modern, cloud-native SaaS mobile guest self-service check-in/out solution, rGuest Express.

    A longtime user of Agilysys’ industry-leading Visual One PMS, InfoGenesis POS, Agilysys Pay payment gateway and DataMagine document management solutions, Blue Water looked to Agilysys to help reduce lines at their front desk while ensuring a safe, contactless mobile check-in/out experience to streamline the guest journey. rGuest Express helps maintain social distancing and reduces direct contact while speeding guests on their way to enjoying everything the property has to offer. With rGuest Express, Blue Water is able to improve guest satisfaction, promote healthy practices and optimize operations across its properties. And when Blue Water is ready to adopt digital keys, rGuest Express is also ready with integration to popular electronic locks as well as mobile ID verification.

    “As part of our COVID-19 re-opening strategy, we were looking for a way to enable a contactless guest experience to promote the safety and health of our guests and staff,” said Blue Water Resort & Casino’s Director of Hotel Operations, Shane Hale. “With Agilysys rGuest Express we can deliver a more personalized guest journey, while the hotel enjoys reduced lines at the front desk, greater staff productivity, and reduced operating costs.”

    Blue Water Resort & Casino is the entertainment capital of western Arizona on the shores of the Colorado River. The property provides an exciting and fun entertainment experience with a beautiful resort & marina, excellent food and beverage, state of the art games and national level concert acts.

    “We are excited to grow our relationship with Blue Water,” said Darren Student, Vice President of Sales at Agilysys. “Agilysys continues to invest in rapid product innovation to meet the needs of the hospitality industry with products based on modern cloud-native technologies for both SaaS and on-premise deployments. Agilysys rGuest Express will help Blue Water implement social distancing guidelines and reduce direct guest contact with a modern guest self-service solution.”

    rGuest Express enables guests to check-in and check-out via a mobile device or lobby kiosk with support for digital keys, ID verification and key encoding. With rGuest Express, guests benefit from a streamlined experience, and the hotel enjoys reduced lines at the front desk, greater staff productivity, and reduced operating costs.

    About Agilysys 

    Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA.

    For more information, visit www.agilysys.com

    #  #  # 

    PR Contacts: 

    Media: Robert Shecterle, Agilysys, Inc., 770-810-6046, robert.shecterle@agilysys.com   

    Investors: Jessica Hennessy, Agilysys, Inc., 770-810-6116, jessica.hennessy@agilysys.com

  • Customer Expands Agilysys Partnership With rGuest Express And IG OnDemand Cloud-Native SaaS Contactless Mobile Products

    ALPHARETTA, GA. — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, announced that Win-River Resort & Casino has expanded its existing Agilysys relationship with the addition of Agilysys’ modern cloud-native SaaS mobile solutions, rGuest Express for mobile check-in/out and IG OnDemand for contactless food and beverage ordering and payment, as well as IG KDS for kitchen order management.

    A longtime user of Agilysys’ industry-leading Visual One PMS, InfoGenesis POS, Agilysys Pay payment gateway, DataMagine document management and Eatec inventory & procurement solutions, Win-River looked to Agilysys to help reduce lines at their front desk while ensuring a safe, contactless mobile check-in/out experience to streamline the guest journey. rGuest Express helps maintain social distancing and reduces direct contact while speeding guests on their way to enjoying everything the property has to offer.

    In addition, with an intuitive guest-facing order and pay experience, IG OnDemand will allow guests to place pick-up or room service food & beverage orders using their own device - phone, tablet, laptop – and enjoy a contactless dining experience including payment. As a result, Win-River can increase revenue opportunities and enhance guest service.

    “We were looking for a way to enable a contactless guest experience to promote the safety and health of our guests and staff,” said Win-River Casinos’ Director of Marketing, Kim Maricle “With Agilysys rGuest Express we can deliver a more personalized guest journey, while the hotel enjoys reduced lines at the front desk, greater staff productivity, and reduced operating costs.”

    Conveniently located just off Interstate 5 in Redding, California. Win-River Resort & Casino offers friendly service, a wide variety specials & promotions, all of your favorite slots, and exciting drawings. With its warm and welcoming accommodations situated in the heart of Northern California Win-River Resort & Casino is a favorite place to Stay & Play. 

    “We are excited to grow our relationship with Win-River,” said Jeba Kingsley, Vice President Professional Services at Agilysys. “Agilysys continues to invest in rapid product innovation to meet the needs of the hospitality industry with products based on modern cloud-native technologies for both SaaS and on-premise deployments. Agilysys rGuest Express will help Win-River implement social distancing guidelines and reduce direct guest contact with a modern guest self-service solution, while IG OnDemand will help provide a contactless F&B ordering and Payment guest experience.”

    rGuest Express is a cloud-native SaaS solution that enables guests to check-in and check-out via a mobile device or lobby kiosk with support for digital keys, ID verification and key encoding. With rGuest Express, guests benefit from a streamlined experience, and the hotel enjoys reduced lines at the front desk, greater staff productivity, and reduced operating costs.

    IG OnDemand is a modern cloud-native SaaS contactless self-service F&B ordering solution that offers an intuitive guest-facing order and pay experience. IG OnDemand allows guests to place and pay for orders using their own device - phone, tablet, laptop – for pick-up or delivery orders. The result is dramatically increased revenue opportunities and more chances to enhance guest service.

    IG KDS is a modern flexible kitchen display system that provides an integrated efficient order management solution to improve kitchen operations and enhance guest satisfaction.

    About Agilysys 

    Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS and on-premise guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA.

    For more information, visit www.agilysys.com

    #  #  # 

    PR Contacts: 

    Media: Robert Shecterle, Agilysys, Inc., 770-810-6046, robert.shecterle@agilysys.com   

    Investors: Jessica Hennessy, Agilysys, Inc., 770-810-6116, jessica.hennessy@agilysys.com

  • Resort Expands Relationship With Agilysys To Maximize Golf Business Value And Optimize Pro-Shop Operations

    ALPHARETTA, GA. —March 30, 2021, — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that Coeur d’Alene Casino Resort Hotel in Worley, Idaho has expanded its existing relationship with Agilysys through the addition of its innovative Agilysys Golf and rGuest Book solutions for player booking, course and player management at its championship 18-hole course.

    A longtime user of Agilysys’ robust Agilysys Visual One® PMS, InfoGenesis® POS, IG Flex, Agilysys Seat and Agilysys DataMagine solutions, Coeur d’Alene Casino’s Circling Raven Golf Club looked to Agilysys for assistance in upgrading their golf course management and player experience capabilities. Agilysys Golf will help Circling Raven streamline all golf operations with a single integrated solution to provide a 360-degree view of players while optimizing pro shop operations. rGuest Book will simplify player tee-time bookings with a flexible, commission-free easy-to-use online booking experience.

    Seamless integration between Agilysys Golf, Visual One PMS and InfoGenesis shares data across the enterprise, allowing users to access player information including personal preferences, play histories and handicaps, as well as providing valuable insights about the total guest experience. Accurate, easy-to-use tee time scheduling and course management keep guests playing while also handling custom lesson plans for player enrichment.

    “Agilysys Golf will help us enrich the player experience, streamline pro shop operations and improve course management,” said Dave Christenson, PGA, Director of Golf at Circling Raven. “And using rGuest Book, players can easily book and manage their tee-time reservations, all with integration to our Agilysys Visual One PMS and InfoGenesis POS systems, enabling Circling Raven Golf Club to provide an integrated personalized guest/player experience.”

    Coeur d’Alene Casino is a rustic oasis tucked away in the natural beauty of Worley, Idaho. This luxury gaming resort offers a commanding view of the rolling hills of the Palouse and pine-forested landscapes while providing guests with a multi-faceted experience. The casino offers a full resort experience with 300 rooms and suites; six distinct food and beverage venues; a 100,000-square-foot casino offering nearly 1,200 video gaming machines and high stakes bingo; a 15,000-square-foot spa; and Circling Raven Golf Club, an 18-hole, par-72 course that consistently ranks as one of the “Best Courses You Can Play” and is home to the Circling Raven Championship, a Symetra Tour “Road to the LPGA” event.

    “We are excited about our expanding relationship with Circling Raven Golf Club,” said Darren Student, VP Sales at Agilysys. “Agilysys Golf provides innovative, modern golf management with robust PMS and POS integration, and rGuest Book brings simple, flexible online reservations. We are proud to be a partner of Coeur d’Alene Casino, and we look forward to helping facilitate an integrated guest experience supported by our rapid product innovation and world class customer service.”

    Agilysys Golf is a cloud-native pro shop & course management solution for independent as well as hotel and resort courses, and can be deployed as either a SaaS or on-premise solution. It brings modern guest-centric technology that allows staff more time to focus on creating personalized experiences for players, guests and members on the course. Whether organizing tournaments, scheduling and tracking tee times, managing the pro shop, directing staff or overseeing player experiences, Agilysys Golf provides reliable golf management efficiency. And for resort courses, it integrates with PMS and POS solutions, making it easy to share data across the enterprise, accessing player information including personal preferences, play histories and handicaps.

    Agilysys rGuest Book has been a leader in hospitality online reservations since its introduction. Its easy-to-use interface is designed to move guests effortlessly through the booking process showing available tee-times, spa appointments, venue seating, and real-time room inventory with flexible rate management to optimize bookings of all kinds. In addition, customers can offer their guests room upgrades and service enhancements, helping drive increased revenue while lowering costs.

    About Agilysys 

    Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS-based and on-premise technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad modern product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA.

    For more information, visit www.agilysys.com

    #  #  # 

    PR Contacts: 

    Media: Robert Shecterle, Agilysys, Inc., 770-810-6046, robert.shecterle@agilysys.com   

    Investors: Jessica Hennessy, Agilysys, Inc., 770-810-6116, Jessica.hennessy@agilysys.com


 Products

  • Agilysys Stay
    An intuitive, cloud-based property management solution for resorts and hotels. Keep business flowing effortlessly, on any operating system.
    ...

  • Agilysys Stay is a cloud-native SaaS, PMS that allows users to focus on connecting with guests on a personal level. As a one-stop solution, Stay provides the capability to increase revenue, improve occupancy and inventory management, reduce costs, and increase brand and guest satisfaction for properties from small destination resorts to large national chains. Agilysys Stay delivers intuitive PMS functionality across operations that empowers users to deliver more meaningful guest experiences.

  • Agilysys InfoGenesis
    Choose an award-winning POS Software that’s flexible enough to accommodate your changing business, and reliable enough to never get in the way of serving your guests....

  • InfoGenesis POS is a modern, award-winning, comprehensive point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications supporting Windows, Android and iOS devices. Its strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support drive service flexibility and increased operational efficiency. The cloud-based deployment of InfoGenesis will allow the property to be more cost-effective in their operations, avoiding the resources and space needed to maintain the system onsite.

  • IG OnDemand
    A complete contactless self-service F&B ordering solution that offers an intuitive guest-facing order and pay experience....

  • IG OnDemand - a complete contactless self-service F&B ordering solution that offers an intuitive guest-facing order and pay experience. IG OnDemand allows guests to place and pay for orders using their own device - phone, tablet, laptop – for pick-up or delivery orders. The result is dramatically increased revenue opportunities and more chances to enhance guest service.

    IG OnDemand Full Service - a complete contactless self-service F&B ordering solution that offers an intuitive guest-facing order and pay experience. IG OnDemand allows guests to place and pay for orders using their own device - phone, tablet, laptop – for pick-up or delivery orders, as well as for a tableside order and pay experience. It supports ordering for multiple guests at a table over the course of a meal using their own devices making the ordering process touchless while freeing up staff to spend more time with guests. The result is dramatically increased revenue opportunities and more chances to enhance guest service.

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