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Quick Custom Intelligence

San Diego,  CA 
United States
https://quickcustomintelligence.com
  • Booth: 338

Quick Custom Intelligence was founded on the principles of giving your team what they need to be successful in an easy-to-use solution that's quick to install and quick to see results. 

The QCI Platform aligns player development, marketing and gaming around one view of your customer data with powerful real-time operational tools developed for the gaming and hospitality industries. QCI has installed their ground-breaking, highly configured software in 45 casino resorts in North America and in over 3,000 sites worldwide. QCI products provide tooling for gaming operators managing over $10 billion in annual gross gaming revenue, these products are built on the QCI Platform, a best-in-class on-premise, hybrid or cloud-based technology that enables fully coordinated activities across gaming or hospitality operations.  

This data-driven software allows for quick, informed decisions in the ever-changing world of the casino industry and assists casinos in their efforts to optimize resources and profits, manage marketing campaigns and increase customer loyalty.  

 Videos

QCI - Why It's Unique

 Press Releases

  • SAN DIEGO, April 14, 2022 /PRNewswire/ -- Quick Custom Intelligence ("QCI") announced that QCI will be offering a $10,000 Performance Guarantee check for any agreements signed at NIGA 2022. The check will be handed to the customer in the booth at the time of signing and refunded back to QCI at the beginning of training. The QCI Platform is built on a high-performance, hyper-scalable Data Warehouse / Data Lake built by award winning data scientists that provides for a quick, risk-free installation.

    "We continue to be impressed with QCI's track record of successful delivery of its commitments. This gutsy move shows QCI is prepared to put their money where their mouth is and stand behind their ability to deliver to Indian Nations," said Deana Scott, CEO of Raving Consulting.

    CEO of QCI, Dr. Ralph Thomas, stated "Our financial commitment to a successful delivery demonstrates our confidence in our ability to execute. We know our software works, that is why we are offering a $10,000performance guarantee for any new customer that signs with QCI in our booth at NIGA. This confidence has been built up over the last two years as our team has delivered to over 55 casino resorts and 3,000 small sites."

    ABOUT RAVING
    Raving was founded in 1998 and is a Native-owned, women-managed organization. For over two decades, Raving has partnered with over 152 Tribal Nations and enterprises and 71 commercial properties along with First Nations throughout Canada and internationally in Europe and Asia. From years on the casino floor, we understand all aspects of your gaming and resort operations and the challenges and sticky situations gaming executives face. We pride ourselves on building custom programs tailored to your needs, utilizing evidence-based methodologies to identify the root cause and create lasting solutions.

    By operators for operators. Our team of over 20 strategic partners, all experienced gaming and hospitality professionals, support Tribal organizations and commercial casinos worldwide in strategically improving their overall operations. Raving produces several events and publications including Raving Host and Player Development Conference; Raving NEXT: Indian Gaming Analytics and Marketing Conference; Casino Marketing and Technology Conference; Tribal Gaming & Hospitality Magazine. Visit www.betravingknows.com to subscribe to our publications or contact Daniel Wood daniel@betravingknows.com, 775-329-7864 to find out more about Raving's products and services.

    ABOUT QCI
    The QCI Platform aligns player development, marketing and gaming with powerful real-time operational tools developed for the gaming and hospitality industries. QCI has installed their ground-breaking, highly configured software in over 50 Casino Resorts in North America and in over 3,000 sites worldwide. QCI products provide tooling for gaming operators managing over $10 billion in annual gross gaming revenue, these products are built on the QCI Platform, a best-in-class on-premises, hybrid or cloud-based technology that enables fully coordinated activities across gaming or hospitality operations. This data-driven software allows for quick, informed decisions in the ever-changing world of the casino industry and assists casinos in their efforts to optimize resources and profits, manage marketing campaigns and increase customer loyalty. QCI was founded by Dr. Ralph Thomas and Mr. Andrew Cardno. Based in San Diego, QCI also has offices in Las Vegas, St. Louis, Dallas & Phoenix. www.QuickCustomIntelligence.com

    SOURCE Quick Custom Intelligence

  • SAN DIEGO, April 13, 2022 /PRNewswire/ -- Bluewater Resort & Casino and Quick Custom Intelligence ("QCI") jointly announced that the QCI Slot Platform is currently being deployed by their property in Parker, Arizona. QCI Slots allows you to optimize your gaming product mix by understanding player interaction at a deeper level, which machines perform best, and which to remove from your floor without impacting revenue. The platform is currently being installed and the team will begin training soon.

    "After a careful selection process, we evaluated QCI as having the most comprehensive slot analytic solution in the gaming analytics space.  The solution enables us to address critical questions in what is now a very dynamic and ever-changing gaming market," said Phil Hall, Director of Slots for Bluewater Resort & Casino. "Furthermore, the QCI gaming community approach to a business relationship allows us to collaborate to meet our current and future needs."

    CEO of QCI, Dr. Ralph Thomas, stated "we are honored that Bluewater Resort & Casino has begun deploying the QCI Slots tool to assist with managing and optimizing their slot and table games mix. Our growing partnership exemplifies the importance of the QCI collaborative philosophy in regards to continued enhancement of our products.  With over 50 casino resorts in North America and over 3,000 sites worldwide using our tools, we are confident our highly configurable product will meet the dynamic needs of Blue Water Resort & Casino."

    ABOUT Bluewater Resort & Casino

    Opened in 1999, Bluewater Resort & Casino (www.bluewaterfun.com), along the shores of the Colorado River in Parker, Ariz., is fast becoming the entertainment capital of western Arizona. An enterprise of the Colorado River Indian Tribes, each of the 200 Bluewater hotel rooms overlook the river and mountains. The resort offers over 500 slot machines, table games, a poker room and a bingo hall. Nationally renowned celebrities appear regularly at the Bluewater Amphitheater and Show Room. The resort has a marina and several restaurants, along with the Wake Board Island wake board cable park.

    ABOUT QCI

    The QCI Platform aligns player development, marketing and gaming with powerful real-time operational tools developed for the gaming and hospitality industries. QCI has installed their ground-breaking, highly configured software in over 3,000 sites across four continents. QCI products provide tooling for gaming operators managing over $10 billion in annual gross gaming revenue, these products are built on the QCI Platform, a best-in-class on-premises, hybrid or cloud-based technology that enables fully coordinated activities across gaming or hospitality operations.  This data-driven software allows for quick, informed decisions in the ever-changing world of the casino industry and assists casinos in their efforts to optimize resources and profits, manage marketing campaigns and increase customer loyalty.  QCI was founded by Dr. Ralph Thomas and Mr. Andrew Cardno.  Based in San Diego, QCI also has offices in Las Vegas, St. Louis, Dallas & Phoenix.  Main phone number: (858) 299.5715 www.QuickCustomIntelligence.com

    SOURCE Quick Custom Intelligence

  • SAN DIEGO, April 1, 2022 /PRNewswire/ -- Cache Creek Casino Resort and Quick Custom Intelligence ("QCI") jointly announced that the QCI Slot Platform has been deployed by their property in Brooks California. The platform has been installed, the team has been trained, and they are actively using the tool.

    "To properly optimize a gaming floor, you need a wide range of data, but more importantly, you need action items derived from the data. QCI Slots is a robust analysis tool that provides our team with comprehensive data and instantly actionable insights about our gaming floor. The intuitive interface is user friendly allowing the team to quickly access desired results. When combined with data stories in my inbox, integrated player information, and visualization capabilities, the QCI platform was absolutely the right choice for us. We are excited about our partnership today and what QCI may offer in the future," said Oliver Shoemaker, VP of Slot Operations for Cache Creek Casino Resort.

    CEO of QCI, Dr. Ralph Thomas, stated "we are honored that Cache Creek Casino Resort has deployed the QCI Slots tool to assist with managing and optimizing their gaming floor. Our growing partnership exemplifies the importance of the QCI collaborative philosophy in regards to continued enhancement of our products. With over 50 casino resorts in North America and over 3,000 sites worldwide using our tools, we are confident our highly configurable product will meet the dynamic needs of Cache Creek Casino Resort."

    ABOUT Cache Creek Casino Resort
    Cache Creek Casino Resort, owned and operated by the Yocha Dehe Wintun Nation, is California's premier casino resort. Located 40 miles northwest of Sacramento and 80 miles from the San Francisco Bay Area in Brooks, CA, it features more than 600 four-diamond luxury hotel rooms, thousands of exclusive slot machines, hundreds of table games, ten incredible dining experiences, world-class nightlife, a full-service spa, and an 18-hole championship golf course. For more information, please visit cachecreek.com.

    ABOUT QCI
    The QCI Platform aligns player development, marketing and gaming with powerful real-time operational tools developed for the gaming and hospitality industries. QCI has installed their ground-breaking, highly configured software in over 50 casino resorts in North America and over 3,000 sites worldwide. QCI products provide tooling for gaming operators managing over $10 billion in annual gross gaming revenue, these products are built on the QCI Platform, a best-in-class on-premises, hybrid or cloud-based technology that enables fully coordinated activities across gaming or hospitality operations. This data-driven software allows for quick, informed decisions in the ever-changing world of the casino industry and assists casinos in their efforts to optimize resources and profits, manage marketing campaigns and increase customer loyalty. QCI was founded by Dr. Ralph Thomas and Mr. Andrew Cardno. Based in San Diego, QCI also has offices in Las Vegas, St. Louis, Dallas & Phoenix. Main phone number: (858) 299.5715 www.QuickCustomIntelligence.com.

    SOURCE Quick Custom Intelligence

 Products

  • QCI Host
    Turn your hosts into heroes.

    Thousands of hosts use QCI daily to delight customers. Connect on a deeper level with your best customers, learn their preferences, and create unforgettable personalized experiences that bring them back....

    • Built for your hosts and host managers.  We know how important and challenging the host's job is for driving revenue and customer loyalty. Our technology seamlessly fits into the day-to-day workflow of your hosts.

    Features that matter.  Get notified on what player interactions need to happen, assign them to a host, and track each host's performance across different metrics.

    Transform players into friends. Catalog your customer preferences to deliver world-class experiences every day.  Track player interactions to ensure your hosts achieve their goals.

    Turn your team into sales leaders.  Personalize the experience for your biggest customers. Track preferences across visits and develop profiles that help your host team continually deliver a VIP experience while increasing your host team retention.

  • QCI Slots
    Data-driven intelligence to accelerate your business.

    Put your data to work, generate more revenue & build comprehensive reporting & analytics for your gaming floor. Instantly access market basket analysis, true volatility & your customer game devotion....

    • Understand your gaming floor dynamics with clarity. Optimize your gaming product mix by understanding player interaction at a deeper level, which machines perform best, and which to remove from your floor wihtout impacting revenue.

    Link player devotion to game performance.  See past individual game performance and optimize player interaction with the entire floor.

    Quickly understand and analyze your gaming floor. Analyze customer interactions with your machines. Understand trends across individual customers, time of day, day of week, machine manufacturer, denomination, and much more.

    Contour heat mapping that uncovers profit potential.  Animated customer interactions wiht machines immediately identify high-traffic areas, popular machines, and customer trends.  Use real-time insights on player flow to quickly find ways to improve your machine performance.

  • QCI Marketing
    Act on customer insights in just a few clicks.

    Manage your campaigns and analyze your customers with an intuitive and easy-to-use marketing tool....

    • Easily design campaigns that drive your profits.  Our industry-specific templates and user-friendly tools learn from your data to create and execute personalized campaigns.  Our tools strengthen customer relationships and increase your wallet share.

    Automate your campaigns and analytics.  Effortlessly automate campaign creation, player segmentation, and loading offers into your casino management system. Seamlessly execute testing and quickly review and analyze your results.

    Transform player segmentation with actionable insights.  Identify how, when, and where to reach your most profitable customers. Contact them with personalized campaigns that speak to their personal needs and preferences.  Build long-term brand loyalty by speaking to your customers as individuals.

    Improve with every campaign.  We analyze performance of all your campaigns to provide you with real-time reports, built-in analytics tools, and personalized data stories on what to do next, based on what matters to you the most. 

  • QCI Loyalty
    Know all your guests and grow your player database.

    The patented QCI Loyalty platform is a cardless player loyalty system that allows your guests to earn offers and rewards based on their property-wide activity tracked through their smartphones....

    • QCI Loyalty has been purpose-built to manage loyalty member data, member transactions, and the operational aspects of a guest loyalty system across your entire property.  QCI Loyalty provides a dynamic guest experience at every touchpoint of your business and builds a deep 360-degree interactive environment on top of your existing player tracking system.

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