HGG Profiling Equipment recently opened a new 6,500 square-foot center in Houston, Texas to better service and support the company’s growing list of customers and profile-cutting machine installations in North and South America. Along with providing service and support, HGG’s new center will act as a centralized hub to rapidly deploy technical field service and engineering support.
The new center will employ a customer service manager, administrative and inside sales personnel, telephone service support engineers, field service engineers and technicians, and a warehouse and shipping clerk.
Along with maintaining an onsite staff with service and support capabilities, HGG will use the new facility to warehouse spare machine parts and plasma consumables for quick customer turnaround. The center will also house a training center for customers and HGG personnel, with profile-cutting demo machinery onsite incorporating the latest HGG software solutions. Some light machine assembly is planned for the center over time.
HGG will initially showcase its ProCutter 600, specially designed for cutting complex tube and pipe profiles up to 24 inches in diameter. The HGG PC 600 incorporates advanced HGG technology and expertise in HGG’s most affordable 3D profile-cutting machine. It is available with oxy-fuel, plasma, marking and CAM interfaces. The PC 600 reduces grinding, fitting and welding time and related costs after pipe profiles are cut, while providing full penetration welds.
HGG, headquartered in the Netherlands, is a leading supplier of pipe cutting machines, robotic profile cutting lines and associated cutting equipment solutions around the world. HGG maintains subsidiaries in the Philippines, China, India, the Middle East, and most recently in the United States. HGG Profiling Equipment, an HGG subsidiary, provides comprehensive sales and service support for the company’s growing customer base in North America, Central America and South America. HGG Profiling Equipment serves an array of industry customers in Steel Construction, Piping Process Industries, Offshore/Onshore, Crane Building, Ship Building and others.
For more information about HGG Profiling Equipment and HGG’s new customer support and service center in Houston, Texas, contact John Tutino at HGG Profiling Equipment/ 3977 Rivendale Drive, Medina, OH 44256/ Tel: 1-330-461-6855/ Email: firstname.lastname@example.org/