Userful  

411 1 St SE 1900
Calgary,  AB  T2G 4Y5

Canada
403-289-2177
http://ww.userful.com
  • Booth: 1757

Userful™ is a leading provider of software-defined AV over IP for advanced operations of mission-critical environments and core workflows, serving IT organizations worldwide. Userful’s unified software platform provides services and management through a complete suite of enterprise AV applications for comprehensive organizational and situational awareness, and readiness for modernized operations. Userful harnesses the same unified platform to provide global manageability through a single-pane-of-glass.

Built on IT standards and protocols, the Userful Infinity Platform™ is scalable, secure, centrally managed, and future-proof. Its software-defined architecture reduces the total cost of ownership (TCO) and eliminates the supply-chain constrained proprietary hardware and the operational silos created by traditional AV deployments.

Userful partners with leading global companies powering a technology ecosystem that ensures seamless integrations and end-to-end interoperability. A multinational company with headquarters in Silicon Valley and Calgary, AB, Userful supports customers in more than 100 countries around the world.


 Press Releases

  • Userful Corporation™, a provider of solutions for core enterprise operations, has introduced the launch of its next-generation operations centers solution encompassing a full suite of command and control applications that bolster visualization and collaboration for critical decision making. 

     

    Leveraging the Userful Infinity Platform’s capabilities, Userful’s operations centers offering provides a platform that maximizes operational intelligence through the integration of operational content (eg: VMS, BMS, Access Control) for visualization, management, and control of critical information. It provides enterprise IT with an all-in-one approach to efficiently manage their mission-critical AV systems requiring no proprietary hardware all for a single price.

     

    With an emphasis on industry-leading advantages including Total Cost of Ownership (TCO) optimization, intuitive usability, seamless control room and end-point integrations, centralized management, scalability, and state-of-the-art security, Userful's operations centers solution sets a new standard for situational intelligence and operational excellence.

     

    Operations Centers Management

    Provides operators with dynamic layouts designed for seamless collaboration and enables any source configuration to facilitate the creation of high-end graphics on large canvases. Advanced workflows offer increased flexibility in sharing layouts and role-based access controls, ensuring both versatility and appropriate security controls.

     

    Advanced Operator Workstations 

    uConduct: uses IT protocols within its software-defined AV over IP platform to power advanced operator workstations, real-time control of multiple sources, and customized interactive layouts. It leverages an intuitive interface for operators to present, manage, and distribute content, information, and data within security operations centers, control rooms and war rooms. 

     

    uControl: faster than navigating a mouse or typing on a keyboard, Userful’s simplified remote control touch interface provides operators rapid switching between sources: easy, single touch, switching of content on multiple destinations at one time. Operators can use uControl on a tablet or any browser enabled device for easy switching and assignments of content without the need to do these actions from a workstation.

     

    War Rooms 

    For operators and management that need to assemble in a secure, air-gapped meeting space, this solution enables collaboration and creates a dedicated space or virtual environment where security professionals can gather to manage and coordinate the response to major security incidents or breaches.

     

    Emergency Mass Notification Alerts

    Streamlines communication, improves situational awareness, and facilitates efficient decision-making among security analysts by creating a centralized hub for sharing information, collaborating, and responding to security incidents effectively.

     

    Monitoring Support and Threat Detection 

    Leverage data dashboards for threat detection, analyze network activity, logs, and security events. Visualize advanced analytics and identify security risks, allowing for rapid response to prevent breaches and enhance organizational security.

     

    “We’re accelerating digital transformation and revolutionizing mission-critical operations by leveraging IT standards for a next-generation, comprehensive operations centers solution, ” said Shane Vega,VP of Marketing, Userful. “Our software-defined AV over IP platform and operations centers solution is designed to provide IT leaders with enhanced control, streamlined workflows, and effortless collaboration.

     

    To learn more, go to www.userful.com/solutions/control-rooms

  • LG Business Solutions in collaboration with Userful™ are introducing new integrated solutions that combine LG’s webOS™ cutting-edge display technology with Userful’s Infinity Platform.The Userful Infinity Platform™ enables enterprise customers to deploy a wide range of solutions from a single pane of glass, integrated with applications like VMS and BMS systems, with support for applications ranging from control rooms to datametrics and operational metrics to digital signage to immersive experiences to remote worker streaming. Whichever initial solution customers need, LG offers a display technology that is most suitable for that need. Should a customer want to expand to other applications, they can do so immediately as the solution is a single license that includes all services offered through the Infinity Platform. Suitable LG displays can be added by extension on the IT network.


    The integrated solutions will be made available initially through AV integrators and resellers in North America. This offering will enable AV channel partners to purchase pre-tested solutions that allow easier installation into networked environments, while enabling them to focus more on integration into customers' workflows rather than IT/network integration. As customer needs expand, or if the needs are greater than the initial bundle can support, both LG and Userful will be available to support the channel partners for such larger opportunities.


    “LG has taken a leadership position in the industry by integrating software and platform-as-a-service with display technology,” said John Marshall, CEO, Userful. “Developing solutions that ease the burden of integrating and managing AV services on enterprise networks will accelerate adoption of AV in IT.  As Userful’s Preferred Solutions Partner for display technologies, LG has shown its industry leadership and commitment to integrating software and platform technologies with visualization."


    “As the AV industry has matured, we have increasingly seen comfort rise with advanced AV services being deployed across networks with proper security measures and centralized manageability. Userful’s Infinity Platform will bring all three together, enabling IT leaders a single platform for AV service deployment.” said Peter Kim, Solution Ecosystem Lead, LG Business Solutions USA. “The combination of the Userful Infinity Platform and LG webOS is a powerful pairing. Our collaboration with Userful underscores our commitment to providing the best possible collaboration solutions for the commercial market.”


    To learn more about LG’s collaboration with Userful and the integrated bundle solution please visit here


    For high-res images, click here.


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