If you want to guarantee your customers spend more, come in more often, and bring their friends, your serving staff must know the functional fundamentals AND the customer connection techniques and subliminal psychology strategies that create positive and profitable connections.
GREAT TIP$ trained servers sell more, provide better service, and work more efficiently. That means great tips for them (so they stay longer) and a high profit, high performance restaurant for you.
Happy customers, happy owner, happy manager, happy life.