Innovative revenue cycle management and payment processing companies know that patients engaged throughout the service delivery cycle are more likely to participate fully in billing and payment processes. With RevSpring’s 360ᵒ Patient Engagement solutions, practices leverage data-driven patient communication programs and intelligent workflows at every touch point in the care continuum. Create tailored outreach tracks that include pre-visit, point-of-visit, and post-visit communication, each specific to the services delivered and the patient’s preferred engagement channel(s).
Tailored workflows precisely manage daily, weekly and monthly worklists and schedules to balance planned and unplanned appointments, identify schedule and billing gaps, and integrate relevant communication to spur patient action. Harness the power of RevSpring’s predictive analytics engine and at-a-glance dashboards to make real-time patient communication, billing management and payment reconciliation a comprehensive, intuitive and seamless flow.