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Select Criteria: Tracks = Casino and Resort Operations

Wednesday, March 25, 9:00 AM - 9:50 AM

  • Room: 4
  • Session Number:CRO101
In this session, Artificial Intelligence will come to life as we discuss examples and how it’s likely to influence gaming in the coming decades. We will also provide strategies and examples for casinos to begin to use their data in innovative ways and leverage predictive capabilities without purchasing costly software....
Speaker(s)
Presenter
Brian Wyman, Ph.D.
Senior Vice President, Operations & Data Analytics
The Innovation Group
Tracks:
  • Appropriate for Everyone
  • Single Presenter

Wednesday, March 25, 10:00 AM - 10:50 AM

  • Room: 4
  • Session Number:CRO102
Expanding the use of mobile phone apps has been a major goal of most casino resorts in the U.S. But most casinos have yet to engage with players and guests beyond basic informational loyalty apps. Our panelists will share examples that illustrate how implementing leading-edge mobile technologies is more than... ...read more...
Speaker(s)
Moderator
Ms  Erica Kosemund
Senior Corporate Director of Marketing
Choctaw Nation
Panelist
Michael Paulos
COO
Engaged Nation
Panelist
Michael Yip
Director of Marketing
Casinso Del Sol
Panelist
NICK CURCURU
SVP, Analytics & Customer Engagement
VENUETIZE
Panelist
Tony Williams
Director, Gaming Operations & Innovation
Jack Entertainment
Tracks:
  • Intermediate
  • Panel Presentation

Wednesday, March 25, 11:00 AM - 11:50 AM

  • Room: 4
  • Session Number:CRO103
At table games, we often enforce rules that we inherited from previous roles, peers and mentors. But as the industry evolved, most of the rules remained the same–which can unknowingly affect the guest experience and your bottom line. In this session, we will cover the top “killers” that can undermine... ...read more...
Speaker(s)
Moderator
Mr.  Ari Mizrachi
SVP of Operations and Casino Strategy
Tangam Systems
Panelist
Donald Snyder
Director of Table Games
Gun Lake Casino
Panelist
Michael May
VP, Table Operations, Poker, OTB
Pechanga Resort & Casino
Panelist
Rebecca Gorgas
Director of Table Games
Wind Creek Bethlehem
Tracks:
  • Appropriate for Everyone
  • Panel Presentation

Wednesday, March 25, 2:00 PM - 2:50 PM

  • Room: 4
  • Session Number:CRO104
There’s talk that “artificial intelligence” may soon change the way we drive, conquer climate change, improve our healthcare system and achieve singularity. But can A.I. really make a difference today in your casino operations? Or is it just another one of those future tech fantasies that never materializes? This expert... ...read more...
Speaker(s)
Panelist
Dr.  Anastasia Stasi Baran
COO
nQube Data Science
Moderator
Mr.  Buddy Frank
Consultant
Buddy Frank Slot Strategies
Panelist
Kevin Zenishek
Executive Director, Casino Operations
Northen Quest Resort & Casino
Panelist
Mr.  Kiran Brahmandam
Chief Executive Officer
Gaming Analytics Inc
Tracks:
  • Appropriate for Everyone
  • Panel Presentation

Wednesday, March 25, 3:00 PM - 3:50 PM

  • Room: 4
  • Session Number:CRO105
With 213 Tribes offering well over 55,000 casino hotels rooms and thousands more on the way, the importance of understanding the needs of casino hotel guests and maximizing their value to every aspect of the property has never been greater. Hear from a panel of experts on: How to evaluate;... ...read more...
Speaker(s)
Panelist
Conrad Granito
General Manager
Muckleshoot Casino
Moderator
Mr.  James Klas
Founder & Principal
KlasRobinson Q.E.D.
Panelist
James Petty
Director of Gaming Operations
Twin Pine Casino & Hotel
Panelist
Mr.  Scott Sirois
CEO
Desert Diamond Casinos- Tohono O' odham
Tracks:
  • Panel Presentation

Wednesday, March 25, 4:00 PM - 4:50 PM

  • Room: 4
  • Session Number:CRO106
In 2015, a premier Las Vegas resort casino filed bankruptcy. The bankruptcy proceeded as usual with creditors assigning valuations to assets.  One valuation was a data wake-up call – the $1Billion assigned to a player loyalty database. Today, nearly every resort casino has developed a loyalty database, and have now... ...read more...
Speaker(s)
Presenter
Stu Kerr
Chief Data Scientist
Pechanga Resort and Casino
Tracks:
  • Appropriate for Everyone
  • Single Presenter
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