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Select Criteria: Tracks = Hospitality and Technology

Wednesday, March 25, 9:00 AM - 9:50 AM

  • Room: 8
  • Session Number:H&T101
In this session, our panelists will discuss the Remote Control Experience: Turning the guests’ cell phone into the only tool they need during their stay. We’ll cover how to launch marketing campaigns to drive foot traffic during calendar opportunities and peak seasons, how to provide the right offers in real-time... ...read more...
Speaker(s)
Moderator
Dan Malaty
Technologent
Panelist
Megan Pope
INTELITY
Tracks:

Wednesday, March 25, 10:00 AM - 10:50 AM

  • Room: 8
  • Session Number:H&T102
How can your existing properties and structures be retrofitted to showcase the next generation of in Tribal gaming facilities? This session explores the use of design  elements to create immersive spaces through technology and media.  We’ll also discuss how non-gaming amenities and social experiences can help to drive traffic towards... ...read more...
Speaker(s)
Panelist
Brad Friedmutter
Founder and CEO
Friedmutter Group
Moderator
Mr.  James Klas
Founder & Principal
KlasRobinson Q.E.D.
Panelist
Kari Stout-Smith
General Manager | Chief Operating Officer
Cache Creek Casino Resort
Panelist
Marivi Stuchinsky
Global Chief Technology Officer
Technologent
Tracks:

Wednesday, March 25, 11:00 AM - 11:50 AM

  • Room: 8
  • Session Number:H&T103
Where is the future of hospitality technology going? In this session, we’ll show you how  to improve your customer experience from check-in to check out. We’ll also talk about what can local brands do to boost their offerings for an ROI at an affordable cost. Finally, we’ll talk about the... ...read more...
Tracks:

Wednesday, March 25, 2:00 PM - 2:50 PM

  • Room: 8
  • Session Number:H&T104
This panel explores technologies that transcend gaming vs non-gaming to provide a smooth and positive customer experience. We’ll examine revenue management systems, front desk technologies, POS systems and more. From mega resorts to regional properties, you’ll learn why it’s critical that properties have a unified approach to gaming and non-gaming... ...read more...
Speaker(s)
Panelist
Mr.  Carl Long
President
PMI Tribal Services
Tracks:

Wednesday, March 25, 3:00 PM - 3:50 PM

  • Room: 8
  • Session Number:H&T105
The results are in! Raving is pleased to present our annual, in-depth, blind survey of senior Tribal casino marketing executives from across the U.S. and Canada to NIGA attendees. Raving’s Research Partner, Dr. Deb Hilgeman, will be presenting very valuable & interesting data from compiled comparisons, and encompassing broad marketing... ...read more...
Speaker(s)
Presenter
Dr.  Deb Hilgeman
Raving Partner, Market Research
Tracks:

Wednesday, March 25, 4:00 PM - 4:50 PM

  • Room: 8
  • Session Number:H&T106
Leadership is not a title, it’s a behavior. This session explores the best way for tribal members in the field of leadership to move from intention to action and how  diverse groups can work together to improve outcomes. For more than 15 years, Muckleshoot Casino's Tribal Development Program has been... ...read more...
Speaker(s)
Presenter
Conrad Granito
General Manager
Muckleshoot Casino
Presenter
Huda Swelam
Business Leader
Muckleshoot Indian Casino Resort
Presenter
Marcus Diaz
Director of Organizational and Tribal Development
Casino Del Sol
Tracks:
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