F87: Client Engagement: Compete on Awesome - PAID SESSION
Tuesday, September 14, 2021: 3:30 PM - 5:00 PM
Description
Taking the Temperature of Client Engagement
Business is relationships. What would your clients say about you? Do you listen to the" voice of the customer"? Master client retention by removing the barriers that hinder brand loyalty. Build your market share through referrals and consistent client engagement, tailor experiences to enhance brand loyalty, develop a service recovery plan, and gain word of mouth referrals.
Holly O'Donnell, DISC Certified - Slone Solutions, LLC
Compete on Awesome, Not on Price
Compete on Awesome, Not on Price is the story of how one company was able to grow rapidly by using a unique marketing strategy, a grass roots PR plan, and a knockout customer service system. As a result, they were able to grow revenue 535% in 18 months! This is the story of a small company with a BIG vision. 43 Industry Awards later, including a spot on the prestigious INC5000 list, this industry leader continues to consistently beat out its 950 competitors for one reason, because they choose to Compete on Awesome, Not on Price! The audience will learn the proven 7 Compete on Awesome Principles that helped the presenter build their company into a rock-solid brand that continues to attract and retain thousands of customers.
Susan Frew - Raincatcher
Speaker(s)
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